Service responsible for Microsoft Exchange

Looking for a job? Come and join #humanIT family of If!


You could call it a Service responsible. But we are also looking for an IT wizard.

About the role

If looks to strengthen the Collaboration platform with a new colleague that will be working with our Exchange and mailing services within the organization. With an increasing attention on IT security aspect, our focus is on the governance of our clouded journey.

As a service responsible on the Collaboration platform, you will take the lead on governing services, function as a positive influence on the surrounding IT departments, but also implement and promote best practices. Communication and cooperation with our many stakeholders across countries and business areas is key to be a success.

The Collaboration platform has one of the biggest user interfaces in If, so satisfied users is a priority. Beside safeguarding the stability of the services through, good change management, taking part in keeping the platform up to date and taking part in task forces, the role also needs, together with the platform responsible, to define the roadmap and propose new features and functions to the stakeholders.


  • Primary contact for Exchange Online, Exchange Server, and other internal mailing solutions.
  • Propose and run improvement projects across the Nordic and Baltic counties in a multicultural work environment
  • Work collaboratively across multi-disciplinary teams throughout If
  • Aid in defining the platform roadmap together the platform responsible
  • Testing and verifying changes proposed by the team, IT vendor or other IT operational units
  • Stakeholder management towards e.g., Service Desk, Service Delivery Management, IT security and others
  • Develop and safeguard the services in If. Ensure a uniform and high performance across business areas and countries

Who are you?

You are a person that is good at communication and cooperation across cultures and boarders. Have excellent English language skills and a self-motivated person that actively finds and benchmark modern technologies and solutions to continuously improve our services towards our Stakeholders and users. But also, proactively drive and follow-up changes and tasks according to our platform roadmap.

You also have:

  • Experience in enterprise-scale hybrid Exchange environments.
  • Have sufficient knowledge within Microsoft 365 offering and licensing.
  • Have experience in Microsoft 365 service administration and governance.
  • Understanding of IaaS, PaaS, and SaaS concepts pros/cons.
  • It is an advantage if you have PowerShell experience.
  • Be positive and service minded
  • Experience in running smaller projects and taking part in larger projects



You are welcome to join us!

Workplace Services is the department in If responsible for four technical platforms, Workstation, Collaboration, Network, and Identity Access Management (IAM). With our true Nordic organisation, Workplace Services provide many of the IT services for If´s 9000 users use to help and guide our customers. Workplace Services strive to continuously develop cost effective and stable solutions that support our users’ and customers’ needs in the best viable way. As the department is working closely with its stakeholders, communication and professionalism is key to our success, as well as collaboration between the other departments supplying IT services to our business.

Our promise to you

We offer a dynamic and international working environment in one of the leading insurance companies in the Nordic and Baltic region. You will have the opportunity to take on challenging and exciting tasks, as well as personal development and training opportunities within If Group's IT unit. We also offer a good motivation package, including a monthly gross salary of EUR 2800-3900 depending on your experience, as well as common company benefits and a professional and friendly team.

If you want to #create tech that matters, apply until April 20

In case of further interest, we will contact you within 2 weeks after the deadline.

We would like to emphasize that all applicants, by submitting their applications are accepting our Privacy statement.

The information that you give in your application and CV will only be stored on our database in order to consider you during our recruitment processes. We guarantee that personal information will not be used in other contexts or by other organizations. We also guarantee that the information will only be used in the context of recruitment for If Group.