claims

Do you need to report a claim?
  1. Private
  2. Claims

Relax, we will help you!

In case you are not able to report the claim online, please contact our Customer service by phone - 8333 or email info@if.lv.

If you are abroad, please call +371 67 094 077.

Our Customer service is working 24/7.

How to report a claim

  • Fill out an online application for indemnification of losses.
  • Please add copies of the documents related to the accident.
  • If you are unable to add documents, please send them via WhatsApp (+371 26 553 320) or e-mail indicating the number of the claim's case.

After sending the application

  • After filling out an online application, you will receive an SMS as confirmation that the application has been registered.
  • If additional documents will be needed, we will contact you.
  • Our remuneration specialist will make a decision on the remuneration within 10 working days after receiving all the necessary documents.

  1. Private
  2. Claims