We offer the company's clients an all-encompassing range of non-life insurance policies in the Nordic region, where we are currently market leader with 3 million clients. The company works with several brands - If (throughout the Nordic region), Europeiske (travel insurance policies in Norway) and different car marque insurance policies in collaboration with car manufacturers and dealer repair shops.
Standart products and customised packages
Within the Private business area, we offer non-life policies within the fields of detached property/home, motor and health - as well as policies for children, adults, pregnant women, life and accidents to the company's clients. We are alone on the market in offering "Stor" (all-inclusive) policies, in which we have included all additional items that were previously purchased separately, in comprehensive package solutions that guarantee comprehensive cover for most insurance-related events.
Effective claims handling
One of the keys to If's success is fast, high-quality claims handling. Around 60 per cent of claims are handled within 24 hours. An increasing number of claims can be reported by our clients directly on the Internet, which increases the possibilities for fast claims handling. We are very proud that approximately 90 per cent of the company's clients give us a score of 4 or 5 out of 5 for claims handling in customer satisfaction surveys.
"We handle more than a million claims every year. We can safely say that no one has more experience than we have when it comes to compensating damage and offering the best customer service. Our customers are in good hands if an accident should occur.” Line Hestvik, Business Area Manager - Private