IT System Support Engineer

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If Baltic IT Unit is happy to welcome a new team member - System Support engineer

Your main tasks:

  • As a System support engineer, you will support business key users by handling production incidents and support requests
  • You will be responsible for handling errors in messaging services and batch job failures
  • You will be troubleshooting application errors, documenting problems and resolutions
  • You will participate in Incident and Problem management processes

Our hopes for the best:

  • Analytical skills to research and correlate information from disparate sources to formulate findings and root cause of reported issues
  • Understanding of Messaging principles and good knowledge of MS SQL and batch job process fundamentals
  • Understanding of C# or any other programming language
  • Willingness to work with system users and solving production issues. Your friends most probably would characterize you as an excellent communicator (also in English), pro-active person with initiative

You are welcome to join us!

We are the leading insurance company in the Nordic region and our IT Unit is developing next generation insurance systems, working with more than 25 various in-house development projects across Baltics and Scandinavian countries, using newest technologies, teamwork and continuous knowledge sharing. To provide services and systems in superior quality our IT Unit has expanded to more than 330 IT specialists in Riga and around 1000 IT specialists in the whole If Insurance Group.

Our promise to you

  • International, modern and dynamic working environment in one of the leading insurance companies in Nordic & Baltic region
  • Challenging and exciting tasks to carry out, personal development and training opportunities within If Group based IT unit
  • Salary: EUR 1700 – 2500 gross and common company benefits
  • Professional and friendly team

If you want to #create tech that matters, apply until February20

In case of further interest, we will contact you within 2 weeks after the deadline.

We would like to emphasize that all applicants, by submitting their applications are accepting our privacy statement found here.

The information that you give in your application and CV will only be stored on our database in order to consider you during our recruitment processes. We guarantee that personal information will not be used in other contexts or by other organizations. We also guarantee that the information will only be used in the context of recruitment for If Group.